Privacy Policy

updated 2023-08-20

Table of Contents

Personal data

Assistants/Collaboration partners

Contact/Chat/Support

Marketing/Profiling

Statistics

Security

Rights

Cookies

This policy describes how TG möbler AB (hereinafter also referred to as "we", "our", "our" and "us"), at Ulaxgatan 5, Motala 591 32 (org. no. 559096-4309), processes your personal data.

Privacy and secure personal data management have always been important to us, and we hope you feel safe when you visit or shop with us. We try to collect as little personal data as possible, but it is still necessary for us to be able to fulfill our commitments to you in a good way - and offer the best possible support and service.

Our procedures for processing the personal data we receive in connection with ordering, contact, etc. are described below - also your rights as a customer, as well as other things that may be important to know.We have worked hard to meet the requirements introduced by GDPR, and reviewed our security and systems - both internal and external - with this in mind.

This policy may change as we adapt to upcoming legislation or carry out changes to the website or customer system. We contact you as a customer via e-mail in the event of major changes that affect you, but you are otherwise welcome to visit this page directly and keep yourself updated. The latest version should always be available here.

Personal data

We save the following personal data about our customers:

Customers: First name, Surname, Company/organization, E-mail, Org. no., VAT number, Address, Postcode, City, Country, Telephone number, Registration number (for vehicles) and any alternative delivery address.

Orders: IP address, E-mail, Org. number, VAT number, Company, First name, Surname, Address, Postal code, City, Country, Telephone number, Registration number (for vehicles) and other optional information provided by the customer in connection with the order.

Payments: When paying with Klarna, the Social Security number is also entered.

Card information, account information and similar sensitive data are not saved.

We save customer and order data for five years. This is to comply with the Accounting Act, to make it easier for you and us for future purchases and for any warranty matters and disputes that may arise. As a business customer, an account can be obtained by contacting us, which is then kept for as long as you wish. You can cancel your account at any time - in which case all personal data there will be deleted if no commitments with us remain.

Assistants/Collaboration partners

In order to be able to offer the best services possible, we collaborate with some other companies that in some cases also handle your information. The following parties handle parts of the information above, including:

Payment: In addition to our own invoices and the option to pay in cash, we also provide payment via Payson, Swish, and Klarna. Card and account details are not saved, but personal data may be temporarily stored with Klarna or Payson in order to eg. enforce payments if there are problems (when payment does not take place immediately). For this treatment, their policy applies, which you can find here: https://www.klarna.com/se/dataskydd/ or Payson https://www.payson.se/sv/integritet-och-sakerhet/  See also their terms of use and data protection policy.

With Payson, Swish, their services are used solely to process the payment, and all do not store data beyond what is necessary. We are solely responsible for your information with them in connection with payment, and all have their own conditions that you need to accept before the payment can be made. With payment via Swish, your phone number is also saved in the account statement at our bank.

Delivery: Our packages are usually sent by PostNord, Schenker, DSV, DHL or UPS. Name and address, as well as possibly contact details such as telephone, are provided for completion of delivery. This data is stored for a maximum of six months with our transport organizer.

Review: We use Reco to provide a review feature for and from our customers, and may transfer your personal data to them (Name, Mobile number and/or Email address) in connection with completed order. Contact details are stored with them for one year to prevent abuse - however reviews that are written remain indefinitely. You can read their policy here: https://www.reco.se/info/terms

Storage: We use reliable web hosting with our own server halls in Sweden for storing the majority of our data, and to some extent in a secure location outside the EU/EEA. All services and web hosting have implemented comprehensive changes to meet the GDPR's requirements for secure storage and handling of personal data.

Crime: If an authority requires it in case of suspicion of crime, we may be forced to disclose personal data.Authorities - and even some companies - are independent data controllers, but they are obliged to inform you if any processing takes place, and ensure that it is both lawful